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F7 Casino Terms & Conditions

Gambling should always be viewed as a form of entertainment rather than a way to make money. F7 Casino provides a safe and transparent environment and expects players to approach gaming responsibly and within their means.

This page explains our responsible gaming commitments, privacy and cookie practices, betting rules and site terms. It is written to help you understand your rights and the tools available to manage play.

Our Commitment to Responsible Gambling

F7 Casino is committed to promoting responsible gambling across our services. We aim to provide clear information, practical tools and swift support to reduce the risk of harm from gambling.

Our policies are designed to identify and assist players who may be vulnerable, while respecting privacy and complying with applicable standards. We encourage everyone to play for enjoyment and to seek help when needed.

Recognising Problem Gambling

Problem gambling can be difficult to identify. Common signs include chasing losses, playing with money needed for essentials, changes in mood or behaviour and isolation. If you or someone you know shows persistent signs of distress related to gambling, take action early.

F7 Casino trains staff to recognise risk indicators and to respond by offering support, adjusting account controls and, where appropriate, escalating concerns to qualified advisers.

Self-Assessment and Limits

We provide self-assessment tools and a range of limit options so players can choose controls that suit their circumstances. Available options include:

  • Deposit limits - set daily, weekly or monthly caps on funds added to an account.
  • Loss limits - limit the amount you can lose over a set period.
  • Reality checks - scheduled reminders that inform you how long you have been playing.
  • Cooling-off periods - temporary suspensions of account access for a set number of days.
  • Self-exclusion - longer term account closure for players who need an extended break.

Responsible Gaming Tools

F7 Casino provides a suite of responsible gaming features accessible from your account area. These tools include:

  • Customisable deposit and loss limits that can be changed by the player or via support intervention.
  • Session time reminders and automatic logout options for extended inactivity or long sessions.
  • Easy-to-use self-exclusion and cooling-off options with clear steps for reinstatement where applicable.
  • Access to account activity history and transaction reports to help players monitor behaviour.
  • Ability to restrict access to specific products or features within the site.

Support and Assistance

If gambling becomes difficult to control, we strongly encourage players to seek professional help and to use the tools available on the site. For account support or to discuss concerns with our team, contact our customer support at [email protected].

Independent organisations can provide specialised, confidential help. These include:

The National Gambling Helpline (0808 8020 133) is a free, confidential support service available 24 hours a day for anyone affected by gambling. These organisations are independent external support services and are not operated by F7 Casino.

Underage Gambling

Only individuals aged 18+ or older may use the website. F7 Casino applies robust age-verification processes and will block or close accounts where underage activity is detected.

We take age checks seriously and reserve the right to suspend play pending verification if we suspect a user is under the permitted age.

Parental Controls

Parents and guardians should use device-level controls and family safety settings to restrict access to gambling sites. F7 Casino encourages adults to implement technical safeguards and to discuss online safety with young people in their care.

Tips for Staying in Control

Practical steps can reduce risk and keep gambling as an enjoyable activity. Consider:

  • Setting a strict entertainment budget and never using essential funds for play.
  • Using deposit and loss limits and enabling reality checks.
  • Taking regular breaks and avoiding extended sessions.
  • Avoiding gambling when under stress, intoxicated or emotional.
  • Keeping records of play to track time and money spent.
  • Seeking support early if control becomes difficult.

Changes to This Policy

F7 Casino may update responsible gaming information and available tools from time to time. We will notify players of material changes through the site or by contacting registered users. Continued use after changes indicates acceptance.

Privacy matters to us. This section explains how we handle personal data when you interact with F7 Casino.

Information We Collect

We collect information necessary to provide services, comply with legal obligations and protect players. Types of data include:

  • Registration details such as name, date of birth and contact information.
  • Identity verification documents and payment information where required for transactions.
  • Account activity and transactional records, including bets and game history.
  • Device and technical data generated by using the site.

How We Use Information

We use personal data to operate accounts, process payments, prevent fraud, offer customer support and improve our services. Data may also be used for legal compliance and to assess responsible gambling risk.

Cookies and Similar Technologies

We use cookies and similar technologies to enable site functionality, remember preferences and analyse performance. Details are provided in our cookie policy below.

Data Sharing

Personal data may be shared with service providers acting on our behalf for payment processing, identity checks, fraud prevention and analytics. We require partners to protect data in line with appropriate standards.

Data Security

F7 Casino uses reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No system is completely secure, but we continuously review and improve safeguards.

Data Retention

We retain personal data for as long as necessary to provide services, meet legal obligations or resolve disputes. Retention periods may vary depending on the type of data and applicable law.

Your Rights

Where applicable, you may have rights to access, rectify or request deletion of your personal data. Requests are handled in line with legal requirements. Verification may be required before fulfilling requests.

Third-Party Services

We integrate with third-party providers for payments, identification and analytics. These parties operate under their own privacy terms. We do not control their practices and recommend reviewing their policies.

International Transfers

Personal data may be transferred to jurisdictions outside your country for processing. Transfers are made under lawful mechanisms intended to ensure an adequate level of protection.

Policy Updates

We may amend this privacy section to reflect changes in practices or legal requirements. Significant updates will be communicated via the site or direct contact where appropriate.

Contact Information

If you have questions about data practices, please use the help centre or contact options provided within your account. We respond to enquiries in a timely manner and aim to resolve issues promptly.

This cookie policy explains how cookies are used on F7 Casino and how you can manage them.

What Cookies Are

Cookies are small text files stored on your device by a website. They help the site remember preferences, enable core functionality and collect usage information for performance and analysis.

Types of Cookies

We use several categories of cookies to deliver and improve our services. Categories may include essential, performance, functional and marketing cookies.

Essential Cookies

Essential cookies are necessary for the site to operate. They support features such as login sessions, security and access to account-related pages.

Performance Cookies

Performance cookies gather anonymous information on how visitors use the site. Data is used to improve usability and identify technical issues.

Functional Cookies

Functional cookies remember choices you make on the site, such as language and display preferences, to provide a personalised experience.

Marketing Cookies

Marketing cookies are used to deliver relevant advertising and to measure the effectiveness of campaigns. These may be set by third-party advertising partners.

Managing Cookies

You can manage cookie preferences via the cookie settings within the site or by adjusting your browser preferences to block or delete cookies. Opting out of certain cookies may affect functionality or user experience. For third-party tracking opt-outs, follow the providers' instructions.

Third-Party Cookies

Third-party cookies may be set by external services such as analytics or advertising networks. These parties have their own cookie policies and practices which are outside our control.

Policy Updates

We may update cookie practices and will note material changes via the site. Check this policy periodically to stay informed about how cookies are used.

This section outlines the rules that apply to placing bets and the settlement of wagers at F7 Casino.

Eligibility

Only eligible players who meet the site requirements and are permitted by law may place bets. Users must comply with registration and verification obligations before wagering.

Account Requirements

Bets must be placed from a registered account in the player name. Account sharing is prohibited. Any irregular activity may result in intervention and verification requests.

Accepted Bets

We accept bets placed through official interfaces on the site. Bets are subject to product-specific rules and may be limited by market availability or technical constraints.

Bet Settlement

Bets are settled according to the rules of the specific game or market. Settlement timeframes depend on provider data and are applied consistently. Where outcomes are determined by external providers, their results will be authoritative.

Void Bets

Bets may be voided for reasons such as cancelled events, incorrect odds, duplicate transactions or material errors. When a bet is voided, stake amounts will be returned unless otherwise stated in game rules.

Bonus Betting Rules

Bonuses and promotions are subject to specific terms which must be accepted prior to participation. Bonus-related bets may carry wagering requirements and restrictions. Contravention of bonus rules may result in forfeiture of bonus funds and winnings.

Technical Errors

Technical faults, display errors or malfunctioning software may affect bets. F7 Casino may void bets placed due to manifest errors or technical problems and will notify affected players where practicable.

Fraud Prevention

We actively monitor for fraud, collusion and money laundering. Suspicious betting patterns will be investigated and may result in account restrictions, withheld funds and reporting to appropriate authorities.

Maximum Payouts

Payouts are subject to any limits that apply to your account or the specific product. We do not publish fixed maximum amounts here; limits relevant to individual accounts are available from customer support.

Responsible Gambling

All betting activity must be managed in line with responsible gaming practices described earlier on this page. Players should set limits, monitor activity and use support services when needed.

Rule Changes

F7 Casino reserves the right to change betting rules, game mechanics or settlement procedures. Notice of material changes will be provided where feasible and may be reflected in updated terms on the site.

These terms and conditions govern use of the F7 Casino website and services. They set out the relationship between the site and its users.

Acceptance of Terms

By registering and using F7 Casino you accept these terms and any additional rules that apply to specific products or promotions. Do not use the site if you do not agree with these terms.

Eligibility

Use of the site is limited to persons who meet eligibility criteria, including age and legal capacity. Users must comply with any jurisdictional restrictions that apply to their location.

Account Registration

Accounts must be registered with accurate, up-to-date information. You are responsible for keeping credentials confidential and for all activity on your account.

Verification

We may require identity and payment verification before allowing deposits, play or withdrawals. Failure to provide requested documents may result in limits or account suspension.

Deposits

Deposits must be made using payment methods available on the site. Transactions are subject to verification and may be declined for compliance reasons. Players should ensure their use of funds complies with local law.

Withdrawals

Withdrawal requests are processed following verification and in accordance with applicable limits and payment provider terms. Processing times can vary and additional checks may apply for security purposes.

Bonuses

Promotional offers are subject to specific terms and may include wagering requirements and eligibility rules. Abuse of promotions may lead to forfeiture of benefits.

Acceptable Use

Users must not misuse the site, attempt to compromise security, impersonate others or interfere with service availability. Respectful behaviour is required at all times.

Prohibited Activities

Prohibited activities include money laundering, fraud, account sharing, use of automated betting tools where not permitted and any activity that breaches applicable law or these terms.

Intellectual Property

All content and software on the site are protected by intellectual property rights. Users may not reproduce, distribute or create derivative works without permission.

Limitation of Liability

To the extent permitted by law, F7 Casino limits liability for indirect or consequential loss. The site operates on a best-efforts basis and does not guarantee uninterrupted access or error-free service.

Account Suspension

Accounts may be suspended or closed for breach of these terms, fraudulent activity or safety concerns. When accounts are suspended, access to funds may be restricted pending investigation.

Privacy

Your use of the site is also governed by our privacy practices. Please review the privacy section above for details on how personal data is handled.

Responsible Gambling

F7 Casino expects all players to act responsibly. We provide tools and support to manage play and will intervene when there are signs of harm. See the responsible gaming section for details.

Amendments

We may amend these terms to reflect changes in the law, services or business operations. Material updates will be notified via the site or direct communication where appropriate.

Contact Information

For general enquiries and support, use the help centre and customer support channels available through your account. We aim to respond to requests promptly and to resolve issues fairly.

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