F7 Casino Responsible Gambling

Gambling should always be viewed as entertainment rather than a way to make money. At F7 Casino we promote safe play and provide clear information and tools to help players manage their activity, protect themselves and recognise when gambling stops being a recreational pastime.

This page explains our approach to responsible gambling, the indicators of problem gambling, the tools available to players, and the routes to professional help. If you have concerns about your gambling or that of someone close to you, please read the measures below and reach out for assistance.

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Our Commitment to Responsible Gambling

F7 Casino is committed to creating a safe environment where customers can enjoy our games responsibly. We design our services to reduce harm and to support players who may be at increased risk of gambling-related problems.

Our approach combines customer-facing tools, internal monitoring and proactive support. We aim to ensure that all communications and product features encourage sensible play and that our policies are transparent and accessible.

Recognising Problem Gambling

Problem gambling can present in many ways. It is not limited to large financial losses; changes in behaviour, mood, or daily routines may also indicate trouble. Early recognition helps reduce harm and increases the chance of a positive outcome.

Common signs to watch for include persistent thoughts about gambling, increasing bet sizes to chase losses, neglecting responsibilities, or borrowing money to gamble. If you notice these patterns in yourself or others, consider taking steps to limit play and seek support.

Self-Assessment and Limits

We encourage every player to assess their gambling habits and to use practical limits to keep play within safe boundaries. Self-assessment is an important first step and can guide which controls are appropriate.

• Deposit limits - set daily, weekly or monthly caps on how much you can add to your account.
• Loss limits - restrict the total amount you can lose over a set period.
• Reality checks - receive periodic reminders about session length and activity.
• Cooling-off periods - short-term breaks from play to reflect and regain control.
• Self-exclusion - longer-term or permanent exclusion from the site where appropriate.

Responsible Gaming Tools

F7 Casino provides a range of tools that enable players to control their gambling activity. These features are accessible via your account settings and customer support can assist with changes.

• Account limits for deposits, losses and wagers that can be set and adjusted by the player.
• Automatic reality check notifications that inform players of session duration.
• Time-out and cooling-off features that temporarily suspend account access on request.
• Self-exclusion options that prevent account access for extended periods.
• Account activity statements and transaction histories to support self-monitoring.

Support and Assistance

If gambling becomes difficult to control, we strongly encourage players to seek professional help. Early intervention and support from specialist organisations can make a significant difference.

For independent external support, you can contact:

• GamCare - provides counselling, support and practical information for those affected by gambling-related harm.
• BeGambleAware - offers advice, self-assessment tools and signposting to treatment services.
• GAMSTOP - a free service that enables people to self-exclude from all participating online gambling websites.

These organisations are independent external support services and are not operated by F7 Casino. The National Gambling Helpline (0808 8020 133) is available as a free, confidential support service 24 hours a day for anyone affected by gambling.

If you need help with your F7 Casino account or have questions about the tools we provide, contact our support team at [email protected] for assistance with limits, exclusions and account checks.

Underage Gambling

Only individuals aged +18 or older may use the website. F7 Casino has a strict policy that prohibits underage gambling, and we take steps to prevent access by anyone who does not meet the minimum age requirement.

We verify age and identity where necessary, and accounts believed to belong to underage users will be suspended and investigated. If you suspect an underage person has been able to access the site, please contact our support team.

Parental Controls

Parents and guardians play a vital role in preventing underage gambling. Many devices and service providers offer parental controls that can block access to gambling sites and related content.

Useful measures include restricting downloads, using content filters, enabling device-level app controls and supervising internet use for minors. Combining technical controls with open conversations about gambling helps reduce risk.

Tips for Staying in Control

Practical steps can help you keep gambling fun and within safe limits. Below are actionable tips you can apply immediately.

• Set a budget for entertainment and treat gambling as part of that budget, not as a way to make money.
• Decide in advance how long you will play and stick to that time limit.
• Avoid chasing losses - recognise when a session is not going well and walk away.
• Use deposit and loss limits to prevent impulsive spending.
• Keep gambling separate from important financial commitments like bills and rent.
• Take regular breaks and consider using cooling-off periods if you feel your control slipping.
• Talk to friends, family or a professional if gambling starts to affect your mood, work or relationships.

Changes to This Policy

We review our responsible gambling measures regularly to ensure they remain effective and aligned with best practice. Changes to this page will be published to keep players informed about available tools and support options.

If you have suggestions for improvements or require clarification about any element of our responsible gambling approach, please contact our support team using the email address provided above or consult the independent organisations listed in the Support and Assistance section.

Last updated: 3 August 2026