F7 Casino Privacy Policy

Gambling should always be viewed as entertainment and never as a way to make money. F7 Casino is committed to providing a safe, transparent environment that helps players enjoy gaming responsibly while protecting their wellbeing and personal information.

This page explains F7 Casino's approach to responsible gaming, privacy, cookies, betting rules and terms. It sets out the tools and policies available to customers and the steps we recommend if play becomes a concern.

Our Commitment to Responsible Gambling

F7 Casino promotes a positive gaming experience by encouraging controlled play and clear information. We design our services with player wellbeing in mind and maintain procedures to detect and respond to risky patterns of behaviour.

Our staff receive training to support customers who show signs of difficulty, and we operate measures intended to minimise harm while respecting player privacy and autonomy.

Recognising Problem Gambling

Problem gambling can present as spending or time patterns that are out of character, chasing losses, neglecting responsibilities or relying on gaming for emotional support. Recognising these signs early helps prevent escalation.

F7 Casino monitors account activity for indicators of risk and will intervene when appropriate to discuss options and safeguards with the player.

Self-Assessment and Limits

We encourage players to review their habits regularly. F7 Casino provides a range of controls to help manage play, including the following options:

• Deposit limits - set daily, weekly or monthly caps on the amount you can deposit.
• Loss limits - restrict total losses over a chosen period to help control spending.
• Reality checks - scheduled reminders of session length and time spent playing.
• Cooling-off periods - short-term breaks from account activity to reassess play.
• Self-exclusion - temporary or longer-term account closure to prevent access.

Responsible Gaming Tools

F7 Casino offers a suite of tools to help customers stay in control. Availability of specific functions may vary by jurisdiction.

• Customisable deposit and loss limits, adjustable via account settings.
• Session time limits and pop-up reality checks to highlight elapsed time.
• Automated notifications when set limits are approached or reached.
• Cooling-off options that suspend play for a chosen number of days.
• Self-exclusion procedures that block access and disable marketing contact.
• Account activity summaries and transaction history to review spending.

Support and Assistance

If gambling becomes difficult to control, we strongly encourage players to seek professional help. Independent organisations can provide confidential counselling, information and practical support.

For assistance from F7 Casino, contact our support team at [email protected]. Independent external support services include: GamCare, BeGambleAware and GAMSTOP. These organisations operate independently of F7 Casino and are listed for your convenience.

The National Gambling Helpline is available 24 hours a day on 0808 8020 133. This free and confidential service offers advice to anyone affected by gambling-related harm.

Underage Gambling

Only individuals aged 18+ or older may use the website. F7 Casino does not permit minors to register, deposit or play.

We use reasonable verification checks to confirm age and identity. Accounts found to be operated by underage individuals will be closed and funds handled in accordance with our verification and anti-fraud procedures.

Parental Controls

Parents and guardians are encouraged to use device- and network-level controls to restrict access to gambling sites. Many operating systems, browsers and internet service providers offer filtering tools.

Information about practical blocking tools and strategies is available from independent support organisations listed above.

Tips for Staying in Control

Simple habits can reduce risk and keep play enjoyable. Consider the following practical advice:

• Set and respect personal deposit and time limits before you start playing.
• Only gamble with money you can afford to lose; do not use funds needed for bills or essentials.
• Take regular breaks and use reality checks to avoid extended sessions.
• Avoid chasing losses; accept losing as part of entertainment spending.
• Keep a record of time and money spent to maintain perspective.
• Seek support early if you notice worrying changes in behaviour.

Changes to This Policy

F7 Casino may update responsible gaming measures and related policies from time to time. Significant changes will be communicated to players via the account message centre or by prominent notice on the site.

Users are encouraged to review policies periodically to remain informed about available tools and obligations.

F7 Casino is committed to safeguarding personal information while providing a fair and transparent gaming experience.

Information We Collect

To provide services we collect information necessary to create and maintain accounts, process transactions, detect fraud and comply with legal obligations. This includes personal identifiers, contact details, verification documents, payment information and gameplay records.

We may also collect technical data from devices and network connections, and information from communications with our support team.

How We Use Information

Collected information is used to operate accounts, process deposits and withdrawals, deliver customer support, improve service functionality and detect abusive or fraudulent behaviour.

We may also use anonymised data for analytics and product development. Marketing communications are provided only with consent or where permitted by applicable law.

Cookies and Similar Technologies

F7 Casino uses cookies and similar technologies to enhance site performance, remember preferences and analyse usage. Cookies help improve functionality and personalise the user experience.

Detailed information about cookies and choices is provided in our Cookie Policy below.

Data Sharing

We share data with trusted service providers that perform functions on our behalf, such as payment processors, identity verification services and fraud prevention partners. We may also disclose information when required by law or to protect the rights and safety of others.

Third-party recipients are contractually required to handle data securely and only for specified purposes.

Data Security

We implement technical and organisational measures designed to protect information from unauthorised access, loss or misuse. No system is completely immune to risk, and no guarantee of absolute security can be made, but we continually review and update our security practices.

Data Retention

Data is retained only for as long as necessary to fulfil the purposes for which it was collected, to meet legal obligations, and to resolve disputes. When retention is no longer needed we delete or anonymise information in accordance with applicable practices.

Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal data, such as the right to access, correct or delete information, restrict processing, or object to certain uses. You may also have the right to withdraw consent for specific processing activities.

Requests relating to data rights can be made through the account area or by contacting our support channels as described on the website.

Third-Party Services

The site may link to or integrate third-party services such as payment providers, analytics, and content partners. Those services operate under their own privacy policies and are not controlled by F7 Casino.

International Transfers

Data may be transferred to countries outside your home jurisdiction for processing. When this occurs we apply appropriate safeguards to protect information in transit and at rest, such as contractual measures and technical controls.

Policy Updates

This Privacy Policy may be updated to reflect changes in our services or legal requirements. Material changes will be communicated to account holders, and the effective date will be revised.

Contact Information

If you have questions about privacy practices you can contact us via the support channels listed on the F7 Casino website or use the account help centre to submit a query. We aim to respond promptly to privacy inquiries and data requests.

This Cookie Policy explains how F7 Casino uses cookies and similar technologies when you interact with our website.

What Cookies Are

Cookies are small text files stored on your device by websites you visit. They allow the website to recognise your device and store preferences to improve usability.

Other similar technologies include local storage and tracking pixels. These tools are used for session management, analytics and personalisation.

Types of Cookies

Cookies fall into several categories based on purpose and lifespan. We use essential cookies for core functionality, performance cookies for analytics, functional cookies for preferences, and marketing cookies to tailor offers where permitted.

Essential Cookies

Essential cookies are necessary for the site to function. They enable features such as secure login, session continuity and balance between server and browser activities.

Performance Cookies

Performance cookies collect anonymous information about how visitors use the site, such as page views and error reports. This data helps improve site stability and content organisation.

Functional Cookies

Functional cookies remember user choices like language selection and display preferences. They enhance the personalised experience but are not strictly necessary for basic operation.

Marketing Cookies

Marketing cookies may be used, with consent where required, to deliver relevant offers and measure campaign effectiveness. These cookies can be set by F7 Casino or third-party advertising networks.

Managing Cookies

You can manage cookie preferences through the cookie settings on the site or by adjusting your browser settings to block or delete cookies. Blocking some cookies may reduce functionality or prevent access to certain features.

Third-Party Cookies

Third-party services embedded on the site may use cookies governed by their own policies. F7 Casino does not control these cookies and recommends reviewing third-party privacy statements for further details.

Policy Updates

We may update this Cookie Policy as technologies and legal requirements evolve. Changes will be posted on the site and, where appropriate, you may be asked to reconfirm preferences.

These Betting Rules set out general principles for placing bets and how F7 Casino handles wagers. They form part of the terms that govern play.

Eligibility

Only persons who are legally permitted to gamble and who meet any applicable age and jurisdictional requirements may place bets. Users must not be self-excluded or otherwise barred from participation.

Account Requirements

Players must register an account with accurate personal information and maintain it in good standing. Verification may be required before accepting bets, processing withdrawals or adjusting account limits.

Accepted Bets

Bets are accepted in accordance with the rules displayed on the site. Acceptance is subject to system availability and any applicable market terms. F7 Casino reserves the right to refuse bets that are clearly erroneous or placed in breach of rules.

Bet Settlement

Bets are settled according to published market rules. Settlement may be subject to final confirmation and the availability of event results from recognised sources.

Void Bets

Bets may be voided in circumstances such as event cancellation, obvious pricing errors, technical faults or rule breaches. When a bet is voided, stakes are typically returned to the player.

Bonus Betting Rules

Promotional offers and bonuses are subject to specific terms that must be met before any associated winnings can be withdrawn. Players should review bonus terms carefully as they set out wagering requirements, eligible markets and expiry dates.

Technical Errors

F7 Casino is not liable for losses caused by technical failures, interruptions or errors in display. Where errors produce unfair advantage or risk, we may cancel affected bets and notify players of corrective actions.

Fraud Prevention

We employ measures to detect and prevent fraudulent activity. Any account involved in suspected fraud, money laundering or dishonest conduct may be suspended and reported to relevant authorities as required.

Maximum Payouts

Where maximum payout limits apply, these will be stated in market terms or promotional rules. F7 Casino will honour limits as published and will not exceed the stated maximums for any bet or promotion.

Responsible Gambling

Players are expected to gamble responsibly. F7 Casino reserves the right to limit, suspend or close accounts where there are concerns about problem gambling or breaches of policy.

Rule Changes

We may amend these betting rules to reflect operational changes or legal requirements. Any significant change will be communicated to users and posted on the site.

These Terms & Conditions set out the contractual relationship between players and F7 Casino. They apply to use of the site and all related services.

Acceptance of Terms

By accessing or using the site you accept these terms. If you do not agree, you should not use our services.

Eligibility

Use of the site is limited to individuals who meet applicable age and jurisdictional requirements and who are not excluded by law or by self-exclusion procedures.

Account Registration

Account holders must provide accurate information and maintain account security. Account details must be kept confidential and may not be shared with third parties.

Verification

We may require identity and address verification to comply with legal and regulatory obligations. Until verification is completed, certain account functions may be restricted.

Deposits

Deposits must be made using methods available on the site. Players are responsible for using payment instruments in accordance with the provider's terms.

Withdrawals

Withdrawal requests are processed in accordance with our verification checks and payment provider policies. We may delay or withhold withdrawals where additional checks are necessary or to prevent fraud.

Bonuses

Bonuses are subject to specific terms and conditions that form part of these T&Cs. Misuse of promotional offers may result in withholding of funds and account action.

Acceptable Use

Users must not use the site for unlawful purposes, to interfere with service operation or to gain unfair advantage. Abusive or disruptive behaviour is prohibited.

Prohibited Activities

Prohibited activities include money laundering, collusion, account sharing, use of bots and any acts intended to manipulate outcomes or systems.

Intellectual Property

All site content and software are protected by intellectual property rights. Use is permitted only as necessary to access and use the services for personal, non-commercial purposes.

Limitation of Liability

To the extent permitted by law, F7 Casino limits liability for loss arising from use of the site. We are not responsible for indirect or consequential losses, and liability is subject to applicable legal limits.

Account Suspension

We may suspend or close accounts where there is suspicion of wrongdoing, breach of terms or concerns about player wellbeing. Players will be notified of actions and any applicable appeals process.

Privacy

Personal data is processed in accordance with our Privacy Policy. We take care to handle information securely and transparently.

Responsible Gambling

F7 Casino promotes responsible play and provides tools to help players manage their activity. Players are expected to engage with controls and seek help if needed.

Amendments

These terms may be amended from time to time. Notice of material changes will be provided through the site or direct communication to account holders.

Contact Information

If you have questions about these Terms & Conditions, use the support and contact channels available in your account area on the F7 Casino website. We will aim to respond to enquiries promptly.

Last updated: 30 July 2026